FAQ

1. How can I track my order?

We will send you an email with tracking information after the order is shipped, and you can check it yourself on the Track My Order page (it will take some time for the logistics information to be displayed after shipment)

2. Can I modify or cancel my order?

If your order hasn't been shipped yet, you can contact our customer service team to modify or cancel it. Once the order has been shipped, we won't be able to make any changes.

3. When will my order arrive?

Once the order is shipped, it will take about 5-10 days to arrive.

4. Do your products come with a warranty?

Yes, our products are all provided with one-year warranty service. If the product has quality problems during the warranty period, you can contact our customer service team to apply for warranty. Or you can go to the warranty policy page to submit it yourself.

5. How do I choose the right product for me?

If you have any questions about product selection, please contact our customer service team. We will provide professional advice based on your needs and preferences.

6. How can I contact your customer service team?

You can contact our customer service via email at support@himalsports.com. For detailed contact information, please refer to our Contact Us page.